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MERLOT II






        

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Materials 1 - 10 shown of 23 results

Building Solid Client Relationships

Michael demonstrates his style of client relationship-building. He connects on a personal level, speaks with warmth and... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Jun 18, 2012
Peer Review for material titled "Building Solid Client Relationships"
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About this material:
Peer Reviews 4 rating
User Rating (not rated)
Discussion (none)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Amazon CEO Reveals Three Requirements for Business Success

Jeff Bezos, Chairman of Amazon, talks about the three things that drive a company forward customer obsession, invention and... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: May 08, 2014
Peer Review for material titled "Amazon CEO Reveals Three Requirements for Business Success"
User Rating for material titled "Amazon CEO Reveals Three Requirements for Business Success"
Member Comments for material titled "Amazon CEO Reveals Three Requirements for Business Success"
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About this material:
Peer Reviews 4.75 rating
User Rating 5 user rating
Discussion (1 Comment)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Managing the Customer Experience Online and Offline

Chris Conley, CEO of Joie de Vivre Hotelier, discusses how the internet makes it possible for consumers to share their... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Mar 12, 2014
Peer Review for material titled "Managing the Customer Experience Online and Offline"
User Rating for material titled "Managing the Customer Experience Online and Offline"
Member Comments for material titled "Managing the Customer Experience Online and Offline"
Learning Exercises for material titled "Managing the Customer Experience Online and Offline"
Personal Collections for material titled "Managing the Customer Experience Online and Offline"
Accessibility Info for material titled "Managing the Customer Experience Online and Offline"
About this material:
Peer Reviews 3.75 rating
User Rating (not rated)
Discussion (none)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Competing on Price versus Service

Salesmen Jim and Dwight win over a customer from a larger, lower-priced competitor by drawing a colorful comparison between... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Feb 13, 2013
Peer Review for material titled "Competing on Price versus Service"
User Rating for material titled "Competing on Price versus Service"
Member Comments for material titled "Competing on Price versus Service"
Learning Exercises for material titled "Competing on Price versus Service"
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About this material:
Editor Review avg: 5 rating
User Rating 4 user rating
Discussion (1 Comment)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Perfecting the Telemarketing Pitch

A man eating breakfast on a Saturday morning gets a sales call from the Daily News; a salesman himself, he decides to help... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Jan 12, 2012
Peer Review for material titled "Perfecting the Telemarketing Pitch"
User Rating for material titled "Perfecting the Telemarketing Pitch"
Member Comments for material titled "Perfecting the Telemarketing Pitch"
Learning Exercises for material titled "Perfecting the Telemarketing Pitch"
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About this material:
Editor Review avg: 5 rating
User Rating (not rated)
Discussion (none)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

How Innovators Can Edge Established Competitors Out of the Market

This excellent animated talk explains Clayton Christensens theory of disruptive innovation as it applies to business.
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Feb 13, 2013
Peer Review for material titled "How Innovators Can Edge Established Competitors Out of the Market"
User Rating for material titled "How Innovators Can Edge Established Competitors Out of the Market"
Member Comments for material titled "How Innovators Can Edge Established Competitors Out of the Market"
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About this material:
Editor Review avg: 5 rating
User Rating 5 user rating
Discussion (1 Comment)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Creating a Transformative Customer Experience

Chris Conley explains the different levels of customers and investors and how each level works and behaves, depending on... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Jan 12, 2012
Peer Review for material titled "Creating a Transformative Customer Experience"
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About this material:
Editor Review avg: 5 rating
User Rating (not rated)
Discussion (none)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Super Size Me

Director Morgan Spurlock eats nothing but McDonalds for a month to prove that the fast food industry is responsible for the... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Jan 12, 2012
Peer Review for material titled "Super Size Me"
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About this material:
Editor Review avg: 3.5 rating
User Rating (not rated)
Discussion (none)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Art,Copy

Art, Copy traces the legacy of groundbreaking artists working in advertising, a field often looked down on as cheap and... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Jan 12, 2012
Peer Review for material titled "Art,Copy"
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About this material:
Editor Review avg: 3 rating
User Rating (not rated)
Discussion (none)
Personal Collections (none)
Learning Exercises (none)
Accessibility Info (none)

Mass Customization Making Customers Feel This Was Meant for Me

Chris Conley discusses Maslows hierarchy of needs and how businesses, including the hotel industry, have begun to embrace... see more
Material Type: Presentation
Author: Mindgate Media
Date Added: Jul 06, 2011 Date Modified: Jan 12, 2012
Peer Review for material titled "Mass Customization Making Customers Feel This Was Meant for Me"
User Rating for material titled "Mass Customization Making Customers Feel This Was Meant for Me"
Member Comments for material titled "Mass Customization Making Customers Feel This Was Meant for Me"
Learning Exercises for material titled "Mass Customization Making Customers Feel This Was Meant for Me"
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About this material:
Editor Review avg: 4 rating
User Rating (not rated)
Discussion (none)
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