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Author:
RightNow Technologies, Inc.
Everyone knows that a great customer experience is critical. Exceptional customer experiences revolve...
Type: Tutorial
Date Added: Jan 12, 2007
Date Modified: Apr 25, 2013
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Author:
Bruce Camber
This site provides instructions on how to start a business and also how to "grow" a business. The site...
Type: Tutorial
Date Added: Oct 12, 2002
Date Modified: Feb 02, 2010
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Author:
Rudy Lopes
Learn about the structure and contents of a statement of cash flows by examining one for the fictitious...
Type: Tutorial
Date Added: Nov 24, 2007
Date Modified: May 28, 2010
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Author:
Rudy Lopes
Learn about the structure and contents of a statement of retained earnings by examining one for the...
Type: Tutorial
Date Added: Nov 24, 2007
Date Modified: May 28, 2010
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Author:
PSU Berks Center for Learning & Teaching
This tutorial will introduce you to what a team is, the benefits associated with working in a team, the...
Type: Tutorial
Date Added: Mar 23, 2011
Date Modified: Nov 30, 2011
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Author:
James Bork
Students read how profits can be doubled with the elimination of only a fraction of the "waste" in a...
Type: Tutorial
Date Added: Feb 11, 2003
Date Modified: Feb 09, 2009
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Author:
James Bork
Students read how the Plan-Do-Check-Act Cycle is used in problem-solving and process improvement. In an...
Type: Tutorial
Date Added: Feb 11, 2003
Date Modified: Mar 06, 2011
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Author:
James Bork
Students view the steps, symbols, and benefits of creating a process flowchart. They then perform a...
Type: Tutorial
Date Added: Feb 11, 2003
Date Modified: Jan 20, 2009
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Author:
Rudy Lopes
The TIE Ratio shows the ability to pay interest charges out of earnings. (TIE stands for times interest...
Type: Tutorial
Date Added: Oct 30, 2007
Date Modified: Nov 08, 2007
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Author:
Rudy Lopes
The total assets turnover ratio measures the use of all assets in terms of sales, by comparing sales with...
Type: Tutorial
Date Added: Oct 03, 2007
Date Modified: Oct 03, 2007
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