http://www.merlot.org:80/merlot/ A search of MERLOT materials Copyright 1997-2013 MERLOT. All rights reserved. Sat, 18 May 2013 13:50:02 PDT Sat, 18 May 2013 13:50:02 PDT http://www.merlot.org:80/merlot/images/merlot.gif http://www.merlot.org:80/merlot/ 44 34 http://www.merlot.org/merlot/viewMaterial.htm?id=363239 This "case describes the evolution of Chile-based Kibernum from an IT professional staffing firm to a full-fledged software factory, in response to new labor laws and increasingly complex staffing requests from clients." The purpose of the case is to help students learn to "evaluate improvement options for a start-up firm as it seeks to grow exponentially while changing its business model."