http://www.merlot.org:80/merlot/ A search of MERLOT materials Copyright 1997-2013 MERLOT. All rights reserved. Tue, 21 May 2013 09:02:42 PDT Tue, 21 May 2013 09:02:42 PDT http://www.merlot.org:80/merlot/images/merlot.gif http://www.merlot.org:80/merlot/ 44 34 http://www.merlot.org/merlot/viewMaterial.htm?id=232106 Designed by graduate students enrolled in a Business, Technology, and Ethics Course at Creighton University Spring of 2001, the two E-Kin  cases  address ethicals issues faced by  business to business electronic commerce entities.  Ethical quandaries include such issues as security, credibility, intellectual property, privacy, among others. http://www.merlot.org/merlot/viewMaterial.htm?id=75491 Included at this site are a variety of case studies that demonstrate the use of statistics. One can search the type of statistic (ANOVA, t-test, regression) and find actual cases that used that particular concept. For each of the cases, background information is provided as well as a description of the experimental design, descriptive statistics, and inferential statistics. In some cases raw data is provided as well as graphs. http://www.merlot.org/merlot/viewMaterial.htm?id=349328 Information Systems faculty member Paul Beckman (San Francisco State University) discusses his experience applying the principles of Universal Design for Learning to his Introductory Management Information Systems course. http://www.merlot.org/merlot/viewMaterial.htm?id=482740 Rediseño de Procesos de Negocios de un área de Servicio al Cliente y la construcción de una Herramienta TI de apoyo a la Gestión. http://www.merlot.org/merlot/viewMaterial.htm?id=77773 A common business problem is the ?paper shuffle? that occurs in the workplace. Businesses need a way to address this problem by reducing the amount of paper flow required by any given business process. This case study explores the development of a PDA application that supports the documentation requirements of responding to service calls received within an Information Technology (IT) department. The PDA application will replace the paper documents currently used to support this process. The main objective of this project was not the development of the application itself; in fact, only a prototype was developed. The primary objective was to investigate whether solutions that address simple business functions and integrate with existing information systems can be developed for PDAs and what level of IT skill was needed to develop such an application. The resulting prototype for this project was done using a trial version of an off-the-shelf product. The case study can be simulated in an IS course to allow students to make their own assessments about the viability of building PDA applications for the workplace. http://www.merlot.org/merlot/viewMaterial.htm?id=77775 A common business problem is the ?paper shuffle? that occurs in the workplace. Businesses need a way to address this problem by reducing the amount of paper flow required by any given business process. This case study explores the development of a PDA application that supports the documentation requirements of responding to service calls received within an Information Technology (IT) department. The PDA application will replace the paper documents currently used to support this process. The main objective of this project was not the development of the application itself; in fact, only a prototype was developed. The primary objective was to investigate whether solutions that address simple business functions and integrate with existing information systems can be developed for PDAs and what level of IT skill was needed to develop such an application. The resulting prototype for this project was done using a trial version of an off-the-shelf product. The case study can be simulated in an IS course to allow students to make their own assessments about the viability of building PDA applications for the workplace. http://www.merlot.org/merlot/viewMaterial.htm?id=365706 Interactive technical note that focuses on IT security. It is complemented with a brief Security Game and an interactive example of an attack due to a denial of distributed services (the Ronnie case).The material presents the principle threats to a system and the possible protection measures. It gives us a practical day-to-day view of a systems administrator and the possible costs of a lack of security in IT. http://www.merlot.org/merlot/viewMaterial.htm?id=674373 BBVA – The Web 2.0 Innovation (Re)-Evolution provides details of the banks Innovation and Transformation journey that began in 2007. This case focuses specifically on the Web 2.0 applications that BBVA developed during this period and the part they played in the company’s strategy. This case is organized through a timeline with video interviews which allow students to review the situation of the company before the Innovation and Transformation journey, as well as to consider challenges that this plan could bring in the future. http://www.merlot.org/merlot/viewMaterial.htm?id=485196 This interactive case study presents the evolution and growth of Bodaclick from its founding in the year 2000, to 2008. During this time, the business model has changed from a commission model based on the sale of products and services, to that of one mainly based around selling advertising on the Internet. The case study is narrated by the company’s managers, who analyze the events year on year. It also explores and explains the management decisions and the internationalization of the company. In addition, a guided virtual tour of the website is explained by the content manager, the person in charge of this area. Interactive graphs, press information, as well as other resources are also included. http://www.merlot.org/merlot/viewMaterial.htm?id=77479 New modes for efficiently and effectively accessing data are being investigated and implemented to support a variety of business processes. The Personal Digital Assistant (PDA) is leading this revolution. While there is much hype as to the simplicity of building software to run on these devices, there is a lack of information related to the processes entailed in successfully developing these types of systems. This case study explores the development of a PDA solution for data accessibility to support the work of a Facilities Planning and Design Services department. The system was developed using traditional system analysis techniques coupled with rapid application development practices. All software incorporated into the solution is commercially available off-the-shelf. This case study serves as a framework of a systems development project to support college level system analysis and design courses. Suggested follow-up activities are also included.