Bookmark Collection
CS - soft skills module
CS - soft skills module
- Date Added to MERLOT:
- April 23, 2020
- Created by:
- Donna Reavis-Young
- License:
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Collection Content
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The Ten Commandments of Great Customer Service (Reference Material) -
Best Customer-Service Practices (Tutorial) -
Virtual Customer Demonstrations (Reference Material)
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Obtaining and Retaining Customers - Part II - Customer Retention (Open (Access) Textbook) -
Communication Skills (Open (Access) Textbook) -
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CompTIA CAS-003 Exam Questions | Knowledge4Sure (Online Course)
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Soft Skills List and Examples (Reference Material)
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Soft Skills (Open (Access) Textbook)
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Soft Skills (Open (Access) Textbook)
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Soft Skills: Success May Depend on Them (Open (Access) Journal-Article) -
10 Skills You Didn't Know Could Land You an IT Job (Open (Access) Journal-Article)
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Dealing with Conflict and Complaints (Open (Access) Textbook)
