Enjoyed this Podcast very much. I would have never actualy thought about this until I listened to this interview. Now that I think about it, when I used to work at a Doctor's office, I used to process precsription authorizations with health insurance companies for our patiens. It made a big differency to me when the patients would come in and thank me personaly, and sometimes even bring me gifts if I got their medication approved. This made me feel that I was really doing something important as well as made me want to work harder to help these patients are in pain. Definitely good topic to think about.