This activity explains the need for emotional intelligence in a management position. Students are asked to name the characteristics of both a good boss and a bad boss. This training activity provides guidance for an instructor-led discussion of “best” and “worst” boss characteristics, how employees respond to these types of bosses, and how emotional intelligence plays a role in being a “best” boss. The guide provides things for the instructor to look for and questions to ask to elicit appropriate responses. The activity is described using physical materials such as flip charts.