The Safe Pharmacy Simulation game is an open educational resource (OER) developed by a team of interprofessional educators to promote employment integration of internationally educated health professionals by building their work readiness skills. It provides learners of any profession working in a medication dispensing setting with opportunities to develop and apply safety-focused best practices for processing and dispensing medications. This game promotes the application of knowledge and skills related to safe dispensing of medications in a community pharmacy setting. In this game, you will assist Ms. Lee, who is concerned about a medication her 10 year old son has been prescribed. As you play the game you will encounter 10 decision points where you are required to decide on the best course of action or verbal response to the situation. To successfully play this game you will be required apply your knowledge of safely processing prescriptions and dispensing medications. You also need a foundational knowledge of costumer service and conflict resolution techniques.
Type of Material:
Simulation
Recommended Uses:
Classroom activity
Homework
Group work
Online activity
Technical Requirements:
Internet access
Web brower
Identify Major Learning Goals:
This game promotes the application of knowledge and skills related to safe dispensing of medications in a community pharmacy setting.
Users will:
Identify best practices in dispensing prescription medications in a community pharmacy setting.
Apply effective communication techniques to de-escalate a pharmacy costumer.
Explore strategies for enhancing the safe dispensing of prescription medications.
Target Student Population:
College Upper Division
Graduate School
Professional Practice Training
Prerequisite Knowledge or Skills:
Basic understanding of pharmacy and medication dispensing; therapeutic communication and customer relations knowledge would be of benefit
Content Quality
Rating:
Strengths:
Content is well developed, providing engaging videos and decision making with feedback throughout the simulation. Instructions are clear and the debriefing questions foster added learning post-simulation.
Concepts are on point. If the participant provides the wrong answer they are redirected. Activity is timely and appropriate.
Potential Effectiveness as a Teaching Tool
Rating:
Strengths:
Teaching-learning goals are identified with content aligned to the goals. The teaching strategies contain video clips followed by a choice in decisions and feedback. The simulation is completed with an example of how to resolve issues. Conceptual understanding is further enhanced through debriefing questions at the very end.
Interactive Questions: Conceptual understanding is promoted via rationale for correct/incorrrect answers. Student returns to point of incorrect response and re-does the portion of the simulation that was incorrect.
Potential for student learning is high.
Student can work individually or in teams.
Ease of Use for Both Students and Faculty
Rating:
Strengths:
Instructions are clear with consistent layout throughout. The simulation is easy to navigate.
The site is in working order, allowing for easy flow to the simulation.
The simulation is easy to use. The link to begin the simulation is on the web page. The viewer is guided throughout the entire process. Software is robust and in working order.
Other Issues and Comments:
None
Creative Commons:
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