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Ratings
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| Reviewed: |
Oct 19, 2005 by Business Editorial Board |
| Overview: |
This site provides general guidelines for negotiation. The focus is on creative collaboration between buyers and sellers. The guidelines are written for the seller, but issues facing buyers are also raised. The site has extensive web links to additional resources with exercises and other helpful material to use in the unviersity classroom or training sessions.
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| Learning Goals: |
The major learning goal is to teach individuals the basics of negotation. The applicable context is variable and is certainly appropriate to the selling environment as well as other business settings where negotiating is needed. It does not appear to be targeted to students in particular, but rather the general population.
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| Target Student Population: |
Upper level students of Professional Selling Techniques and Sales Management could benefit from this site as could other advanced undergraduate business students. This source could also be used for graduate students or other students with work experience.
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| Prerequisite Knowledge or Skills: |
A basic understanding of buying and selling and the roles in the buyer-seller environment would be helpful, such as that presented in a Principles of Marketing course.
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| Type of Material: |
Text discussion with links to additional online sources of a wide-range of training activiites.
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| Recommended Uses: |
This material might best be used as a supplemental reading when covering material on buyer-seller interactions. The negotiation text discussion could be assigned reading with follow-up class discussion and role-plays. The links to training actitivies could be used by faculty for development of in-class exercises.
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| Technical Requirements: |
Internet access and a browser are required, unless the instructor chooses to copy the material for handouts. It appears that copies are permittable as long as the copyright statement, located at the bottom of the page, is included.
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| Strengths: |
The material is presented in a straight-forward, and easy to read manner. The basic components of any negotiation process are covered. The author also provides, via links for training purposes, information on salary negotiations and debt negotiations with creditors. The latter two pages might be particularly useful for undergraduate students.
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| Concerns: |
The material does not cover the finer points of negotation; as such, instructors covering the topic in-depth would need supplemental materials. More examples would help the student/reader grasp how these concepts are used in the business environment. Through several links, this site promotes the books/services of several consultants. The writing is not standard American English (it is British) and the students should be told as much since they may have difficulty with some parts of it or see it as an example of appropriate business writing.
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Potential Effectiveness as a Teaching Tool |
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| Strengths: |
This site contains fairly straightforward material that students could read as an out-of-class assignment. There is enough depth for students to get a good idea of some of the issues involved in sales negotiations without being overwhelming. Certainly, this site could provide the foundation for a strong class session on negotiating. Instructors could use this site to reiterate key points covered in class, or as a supplemental reading of a topic they don't have time to cover in class.
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| Concerns: |
With the exception of a link to negotiation role plays, the material lacks interaction. In order to use this material successfully in the classroom, in-class assignments or exercises will need to be developed.
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Ease of Use for Both Students and Faculty |
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| Strengths: |
The material is easy to read and understand. All links were active.
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| Concerns: |
While students will find the site easy to access, they may find it a bit dry to read.
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| Other Issues and Comments: |
The site offers several other links that may be helpful to instructors. Many are links to material covering basic concepts, such as the AIDA model, the BCG Matrix, Porter's five forces, and SWOT analyses. There is enough substance to the site without requiring students to invest more money in books or copying costs.
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