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MERLOT II


    

Peer Review


Leading Through a Crisis

 

Ratings

Overall Rating:

4.5 stars
Content Quality: 4 stars
Effectiveness: 4.75 stars
Ease of Use: 4.5 stars
Reviewed: Dec 21, 2012 by Business Editorial Board
Overview: These are a collection of articles assembled to provide business leaders and managers with up-to-date information, relatable situations, and resources on how to lead through crisis situations that include war, natural disasters, and recovery of the same.
Learning Goals: The major learning goals are to provide students with information relative to leading and managing through crisis situations by providing real-life events/occurrences and resources that aid in the process of leading through such critical events.
Target Student Population: This may be a better fit at the undergraduate level, but may be used at the graduate level depending on what additional effort and research are required.
Prerequisite Knowledge or Skills: No prerequisite knowledge or skills are identified; however, it would be helpful for students/users to have a foundational understanding/knowledge or business/leadership.
Type of Material: These are online materials with embedded links which lead the reader from topic to topic, providing brief explanations of topics related to preparation, recovery and planning, war/conflict, and leadership during chaos.
Recommended Uses: Recommended uses include research, in class homework, individual/group activities, and supporting lecture with resources. These articles could also be used in training workshops for current business professionals.
Technical Requirements: • Internet Explorer (IE) version 8, Firefox (version 11). These were both used to access the material (the material website supports these browsers as well as Google Chrome). • Adobe Reader/Flash (needed to additional in-text links leading to other forms/formats of media)

Evaluation and Observation

Content Quality

Rating: 4 stars
Strengths: • The collection of articles contains clear, concise, relatable information based on past and current events and the sub-topics integrate the concepts well by including a variety of resources and links to additional information and/or services that are experts in handling crisis situations. • I like the resources and interviews contained within the content that further support and explain processes and procedures on managing and leading through these critical events. • The multiple categories provide introductions; at the undergraduate level, this still encourages further exploration at the discretion of the instructor. • For the graduate level, this would be the starting point with deeper research required.
Concerns: The instructor will need to develop learnng outcomes and goals for all of these articles and/or the unit as a whole to fit whatever classroom use is deemed appropriate. Students need to understand this this is simply introductory information, the topics are much more complex - although identifying what needs to be adressed is an excellent start.

Potential Effectiveness as a Teaching Tool

Rating: 4.75 stars
Strengths: • The purpose of the material is to educate business/leadership students and business/leadership professionals on the processes and procedures of leading their teams, businesses, and colleagues through a crisis. The collection of articles uses references from actual events and those persons involved in leading their team/community through this event through interviews and personal resources and/or references. • The articles are assembled in a manner that builds upon prior concepts and these articles are presented in a format that users/readers can see clear relationships between the materials and event/situations used to support the content. • The material does facilitate learning and learners will be able to identify the learning goals for leadership and leading through crisis events. • I found the articles interesting and found myself eager to read the next article presented within the list.
Concerns: Context must be provided by the instructor - again, goals and learning outcomes are needed for the activities and the unit as a whole; this needs to be adjusted to the level of the student (graduate or undergraduate).

Ease of Use for Both Students and Faculty

Rating: 4.5 stars
Strengths: • I found the site of very easy to use. • I like how the initial concept is introduced and then the related articles to specific situations and examples are compiled in an organized manner making it easy to follow. • I appreciate the up-to-date and recent events that were used as examples to drive the point(s) home and really impact the intention of leading through a crisis. • As far as the design of the web page, I like the areas that allow users to search for specific topics of interest, the Editor’s Picks and hot Discussions areas.
Concerns: • I find the ads a little distracting. • I checked every related link within the compiled articles, there are a few links that have some “issues” and these include: Headline: “Your Livelihood as Well as your Life? The link Military Reservist Economic Injury Disaster Loan does link to the SBA.gov website but the following error message is given: The page you requested does not exist. For your convenience, a search was performed using the query DISASTER mreidlall txt. Headline: “How Business Can Prepare For War” The link for Wharton Fellows appears to be broken as an error page is received and the user is told to start again (attempted in both IE and Firefox) Headline: “Leading Your Company Through a Crisis” the link for Crisis Management Consultants is broken and I received the following error message; The account you were looking for doesn't exist. You may have mistyped the address. If you started the URL with "www" try it without "www".

Other Issues and Comments: Overall, I was impressed with the ease of the design and ability to move from one article to the next, despite the ads (that I understand always accompany many web pages and website) I think Inc. has provided very usable, relatable, and current articles that I think would be very beneficial for all business leaders/manager to read and update their plans.