Material Detail

Computer Maintenance and Technical Support

This course exposes the student to hardware components of computer system and software from technician’s point of view. The course teaches about CPU types and installation, RAM types and installation, expanding computer using cards, troubleshooting computer problems, and installing OS and application packages. Solving problems related computer system, whether hardware or software, is what the course deals about. ...

Keywords:: hardware, computer, software, troubleshooting, Maintenance, uog

Disciplines:

Science and Technology / Computer Science

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Material Type:: Reference Material
Date Added to MERLOT:: August 1, 2015
Date Modified in MERLOT:: November 17, 2019
Author:: Hailay Kidu, University of Gondar
Submitter:: Hailay Kidu
Primary Audience:: College General Ed, College Upper Division, Graduate School, Professional
Technical Format:: PowerPoint

Mobile Compatibility:: Not specified at this time
Technical Requirements:: Part I Hardware Concepts Chapter 1: Basics ØGeneral concepts about PC and tech support ØLab procedures and maintenance tools ØStatic energy and its effect on computers ØPreventive maintenance inspection, •Explain input, processing, and output, •Identify key components of a PC •Differentiate between computer types, •Understand BIOS, OS, and applications Maintenance tools •Skilled use of tools and software makes the job less difficult and ensures that tasks are performed properly and safely. ØESD Tools:•antistatic wrist strap, mat ØHand Tools:•screwdrivers, needle ,nose pliers ØCleaning Tools: soft cloth, compressed air can ØDiagnostic Tools:digital multimeter, loopback adapter Software Tools •Fdisk:- create and delete disk partitions •Format:- prepare a hard drive prior to use •Scandisk or Chkdsk: -check for physical errors on the disk surface •Defrag: -optimize use of space on a disk, •Disk Cleanup:- remove unused files, •Disk Management:- creates partitions and formats disks (GUI interface), •System File Checker (SFC):- scans the operating system critical files and replaces any files that are corrupt, •Disk management tools Organizational Tools •Personal reference tools:-Notes, journal, history of repairs •Internet reference tools:- Search engines, news groups, manufacturer FAQs, online computer manuals, online forums and chats, technical websites •Miscellaneous tools:-Spare parts, a working laptop
Language:: English
Cost Involved:: Unknown
Source Code Available:: Unknown
Accessibility Information Available:: Unknown
Creative Commons:: No