The Engaging Presenter Part III: How to handle questions and interjections
This is a free book offered by BookBoon.
This guide is the result of hundreds intensive training workshops, for thousands of people from many nations. The methods are universal, and suitable for meetings, presentations and formal speeches.
It includes: how to interact with an audience so that you gain full personal respect - even when they don't like your message. The core method. How to make the method powerful. How to handle negative emotions, such as concern, annoyance, scepticism and anger. What to do when you don't know the answer. How to handle experts in the audience. How to facilitate and encourage discussion.