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Investigating the Connection between Usability and Learning Outcomes in Online Learning Environments

Investigating the Connection between Usability and Learning Outcomes in Online Learning Environments

Online learning is used in many institutions of higher education with course offerings ranging from complete online degrees to hybrid virtual and physical courses. Online learning environments are complex environments using a variety of technologies and tools to overcome time and location restrictions. The research presented in this article focuses on a web-based asynchronous learning environment and the integration of usability factors into the evaluation of student learning outcomes. Usability tools are often employed in Human-Computer Interaction (HCI) to measure the quality of a user’s experience when interacting with a web site and could potentially impact learning in web-based online learning environments. This study investigates the relationships between usability factors and learning outcomes in an online learning environment as well as differences in learning outcomes and system usability between several selected student groups, including student computer competency scores, gender, age, and student standing. The results of this survey-based study highlight the importance of integrating usability factors into the evaluation of learning outcomes in online learning environments.

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