Building Solid Client Relationships
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Building Solid Client Relationships

        

Building Solid Client Relationships

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Michael demonstrates his style of client relationship-building. He connects on a personal level, speaks with warmth and authenticity, and tailors his pitch to the specific needs of the customer. Unfortunately, his subordinate Andy seems oblivious to Michaels subtle approach.
Material Type: Presentation
Technical Format: Video
Date Added to MERLOT: July 06, 2011
Date Modified in MERLOT: June 18, 2012
Author:
Submitter: Lisa Lewin
Keywords: communications strategy, responsive to customer, presentation skills, small business, building relationships, consumer marketing, business, big companies, the office, personal style, performance, sales styles, video, customer-focused, customer-centric, film, interpersonal communications, business communications, organizational behavior, marketing, direct marketing, sales strategy, marketing strategy, strategy, listening, communication strategy, customer service, building rapport, dunder mifflin, andy, pricing, teams, north america, relations, michael, tv, management, competition

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  • Peer review 4 rating
    Peer Reviews: 4 rating
  • User Rating (not rated)
  • Comments (none)
  • Learning Exercises (none)
  • Personal Collections (none)
  • Accessibility Info (none)

About

Primary Audience: College General Ed, College Lower Division, College Upper Division
Mobile Compatibility: Not specified at this time
Language: English
Cost Involved: no
Source Code Available: no
Accessiblity Information Available: unsure
Creative Commons: Creative Commons License
This work is licensed under a Attribution-NonCommercial-NoDerivs 3.0 United States

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