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Creating a Transformative Customer Experience


Creating a Transformative Customer Experience

Logo for Creating a Transformative Customer Experience
Chris Conley explains the different levels of customers and investors and how each level works and behaves, depending on their relationships with the business provider/partner.
Material Type: Presentation
Technical Format: Video
Date Added to MERLOT: July 06, 2011
Date Modified in MERLOT: January 12, 2012
Submitter: Lisa Lewin
Keywords: consumer marketing, advertising, investor, customer loyalty, interviews, public relations, business, transformative customer, socially responsible investing, chip conley, maslows hierarchy, legacy investor, video, product management, return on investment, business communications, marketing, chris conley, marketing strategy, customer bond, investor management, customer service, north america, relations, whole foods markets, apple, long-term investment, social enterprise, finance, management, investing


  • Editor Review avg: 5 rating
  • User Rating (not rated)
  • Comments (none)
  • Learning Exercises (none)
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  • Accessibility Info (none)


Primary Audience: College General Ed, College Lower Division, College Upper Division
Mobile Compatibility: Not specified at this time
Language: English
Cost Involved: no
Source Code Available: no
Accessiblity Information Available: unsure
Creative Commons: Creative Commons License
This work is licensed under a Attribution-NonCommercial-NoDerivs 3.0 United States


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