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NOTE: This is a BookBoon publication and you have to provide your email address to access it. The book is free for students, but all others only get it free for 30 days and requires a monthly subscription after that. 

Effective communication in the workplace will build trust, teamwork, improved morale and increased productivity. Insufficient or poor communication will do the opposite. It is imperative that managers and entrepreneurs not only understand the basics of the various communication media, such as speaking, writing and listening, but also know how to apply them on the job. This book discusses the major communication media and shows you how to apply them to the common workplace activities such as supervision, training, delegation, meetings and performance appraisals.

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