Material Detail

The Writing and Academic Resource Center (WARC) at Emerson College is a crucial resource for students who need help navigating the learning management system (LMS). Similarly, the Instructional Technology Group (ITG) at Emerson helps faculty learn how to put their courses on the LMS. Because faculty and students use the LMS in different ways and for different reasons, the WARC and ITG had always worked independently of one another.

But then the COVID-19 pandemic hit. It quickly became apparent that there was a disconnect between students' and faculty's LMS use case scenarios. As a result, students were confused, frustrated, and missing assignments. Because the WARC and the ITG had been focused on their respective audiences, neither group was seeing the whole picture. So, in the spring of 2021, the WARC and the ITG joined forces and subsequently discovered the key to using the LMS for time management.