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Material Detail

Customer Relationship Management Readings

Customer Relationship Management Readings

This site provides links to a series of articles concerning Customer Relationship Management. Some of the articles are several years old, but they could be used as a source for classroom discussion.
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More about this material

Material Type:
Collection
Date Added to MERLOT:
September 13, 2002
Date Modified in MERLOT:
September 2, 2020
Author:
 
Submitter:
Cathy Swift
Asian American, Native American, Pacific Islander Serving Institution Hispanic Serving Institution
Primary Audience:
College General Ed
Mobile Compatibility:
Not specified at this time
Language:
English
Cost Involved:
No
Source Code Available:
No
Accessibility Information Available:
No
Creative Commons:
No

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