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Customer Relationship Management Research Center

Customer Relationship Management Research Center

This site is produced by, a website for CIOs (Chief Information Officers) and other information executives, and mainly aimed at a US audience, but possibly useful for UK readers. The site provides free resources on CRM (customer relationship management), for example news updates of the major events, original online research, online interviews, reports from major analysts, job openings, a calendar of industry events, advice from industry experts, reports on books, an online discussion forum, and a newsletter. There is also background information on CRM, which could be useful for students.


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