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Material Detail

Innovative Service Design Workbook - Five Step Process and TRIZ Tools for Service Designers

Innovative Service Design Workbook - Five Step Process and TRIZ Tools for Service Designers

'This workbook provides a means of systematically defining, formulating, solving, and evaluating service design problems and enables designers to adapt the various TRIZ (Theory of Inventive Problem Solving) applications to their service operations. The main aim of the workbook is to provide a systematic problem solving process. It contains a detailed step-by-step process highlighting the various TRIZ tools that may be used to define, solve, and...

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More about this material

Material Type:
Open (Access) Textbook
Date Added to MERLOT:
February 6, 2014
Date Modified in MERLOT:
March 12, 2020
Author:
Submitter:
Cathy Swift
Primary Audience:
College Upper Division, Graduate School, Professional
Technical Format:
Website
Mobile Compatibility:
Not specified at this time
Technical Requirements:
Download entire book as PDF from this site
Language:
English
Cost Involved:
Yes
Source Code Available:
Unknown
Accessibility Information Available:
Unknown
Creative Commons:
No

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