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The Health IT Workforce Curriculum was developed for U.S. community colleges to enhance workforce training programmes in health information technology. The curriculum consist of 20 courses of 3 credits each. Each course includes instructor manuals, learning objectives, syllabi, video lectures with accompanying transcripts and slides, exercises, and assessments. The materials were authored by Columbia University, Duke University, Johns Hopkins University, Oregon Health & Science University, and University of Alabama at Birmingham. The project was funded by the U.S. Office of the National Coordinator for Health Information Technology. All of the course materials are available under a Creative Commons Attribution-Non Commercial-ShareAlike 3.0 License. Component 2 - The Culture of Healthcare Component Overview: For individuals not familiar with healthcare, this component addresses job expectations in healthcare settings. It discusses how care is organized within a practice setting, privacy laws, and professional and ethical issues encountered in the workplace. Unit Title  Sociotechnical Aspects: Clinicians and Technology Unit Overview:  This unit looks at the challenges of adapting work processes to new technology, and the resulting impact on quality, efficiency, and safety. This unit also examines the phenomena of social and technical resistance to change, especially among clinicians.  Unit Objectives:  By the end of this unit the student will be able to: 1. Describe the concepts of medical error and patient safety (Lecture a, b)  2. Discuss error as an individual and as a system problem (Lecture a) 3. Compare and contrast the interaction and interdependence of social and technical “resistance to change” (Lecture c)  4. Discuss the challenges inherent with adapting work processes to new technology (Lecture c)  5. Discuss the downside of adapting technology to work practices and why this is not desirable (Lecture c)  6. Discuss the impact of changing sociotechnical processes on quality, efficiency, and safety (Lecture a, b)

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