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Scaffolding: A model for learner support in an online teaching environment
'In the design of online teaching environments, considerable attention has been paid to the nature of the interface and to the streamlining of activities for learners to engage with. Much less attention has been given however to the nature of the learner support system that is created for novice users learning online. Support systems are essential for learners to engage in the processes of learning and need to be developed in response to needs....
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