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"Online Learning, Quality, and Illinois Community Colleges" icon

Online Learning, Quality, and Illinois Community Colleges

In 2005, the Illinois Community Colleges Online (ILCCO) conducted a survey of faculty, staff, and students in order to identify the pressing issues surrounding quality, retention, and capacity building related to online learning.  Over a six month period, nearly one thousand individuals from seventeen Illinois community colleges provided data relevant to these three issues.  The following article focuses on the issue of quality and online learning, and the information obtained related to quality. The data collection method included three different tools:  an electronic survey of faculty, staff, and students; a focus group that included faculty, staff, and students; and interviews with select faculty, staff, and students.  The results of the analysis of the data collected indicated that faculty, staff, and students agreed on the quality benchmarks that were most important and least important to online learning. In addition, components for maintaining and improving the quality of online learning were identified.


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