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Skills & Interests
I own a Recognised Training Organisation and conduct accredited training accross South East Asia and Australia. Courses and development address the needs both individually and corporately due to the courses being designed specifically for each client.
Business / International Business / Human Resources in a Global Environment
Human Resources accross South East Asia and USA, clients in all parts of the region. Specialise in ensuring that staff are trained and able to be utilised to follow new business opportunities within new growth regions.
Business / Marketing / Consumer Behavior
Develop systems and policies for organisations to follow and monitor Customer Service Levels. Also generate business development for growth into new markets, area of specialty Austalia, China and USA.
- Australian Chamber of Commerce
Member 06/2008 – Current
- Australian Institute of Management
Member 04/2008 – Current
- Business Enterprise Centre
Honarary Member 06/2007 – Current
- Diploma Business International Marketing (Current)
Brisbane North TAFE
- Certificate IV Training and Assessment Workplace Training (05/2009)
- Certificate IV Small Business Management Small Business Management (06/2006)
- Klatt, B,R. (2012). Online Training: The Death of Learning
- Klatt, B, R. (2007). Corporate Social Responsibilty in CSR Online.
- Klatt, B, R. (2007). Marketing in Small Business.
Certificate IV Small Business Management
- Brisbane North TAFE – Small Business Management
- - Establish legal & risk management requirements of small business - Plan small business finances - Market the small business - Undertake small business planning - Coordinate implementation of customer service strategies - Build and maintain relationships with small business stakeholders - Monitor a safe workplace - Manage a small team
Diploma Business Management
- Kelly Colleges – Human Resources/Marketing
- All Human Resources subjects and Marketing (6 in total)
Diploma Business Marketing
- Kelly Colleges – Marketing
- All marketing related subjects
- Human Resources in Small Business, 07/01/2009
Human Resources importance in SME's in SE Asia
- Training Need Analysis, 09/19/2008
How to conduct effective TNA's within your organisation.
- Marketing Profile, 08/06/2008
How to profile the market and ensure that you have analysed the needs of customers.
- Learning and Development Manager (02/2007 – Current) FMS Training
- Managing Director (01/2007 – Current) Benjamin Ross
- Economic Development Advisor (06/2006 – 09/2008) AusIndustry