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Search > Member Results > Benjamin Klatt


Benjamin Klatt has no picture

Benjamin Klatt

 Member of VSB
Managing Director
Benjamin Ross Group
Other Disciplines:
Member Type: Consultant
Last Login: Sep 20, 2013
Member Since: Jun 18, 2009



Primary Affiliation:
  • Benjamin Ross (Education, Community/Technical College, Other, Australia)
Secondary Affiliation:
  • Benjamin Ross (Corporation, Other, Other, Australia)

MERLOT Connections

Contact Information

Email: Please log in to view contact information
Alternate Email: Please log in to view contact information
Phone: Please log in to view contact information
17 Mathieu Rd Petrie
Brisbane Queensland 4502 Australia

Skills & Interests

  • Business/Marketing/Consumer Behavior (Expert)
    Develop systems and policies for organisations to follow and monitor Customer Service Levels. Also generate business development for growth into new markets, area of specialty Austalia, China and USA.
  • Business/International Business/Human Resources in a Global Environment (Expert)
    Human Resources accross South East Asia and USA, clients in all parts of the region. Specialise in ensuring that staff are trained and able to be utilised to follow new business opportunities within new growth regions.
  • Education/General (Expert)
    I own a Recognised Training Organisation and conduct accredited training accross South East Asia and Australia. Courses and development address the needs both individually and corporately due to the courses being designed specifically for each client.

Education History

  • Diploma Business International Marketing (Current)
    Brisbane North TAFE
  • Diploma Business Training and Development (11/2001)
    Brisbane North TAFE
  • Bachelor of Business Human Resources (11/2005)
    ACU National
  • Certificate IV Small Business Management Small Business Management (06/2006)
    Sarina Russo
  • Certificate IV Training and Assessment Workplace Training (05/2009)
    Mr W.E.D


  • Learning and Development Manager (02/2007 - Current) FMS Training
  • Managing Director (01/2007 - Current) Benjamin Ross
  • Economic Development Advisor (06/2006 - 09/2008) AusIndustry
  • Small Business Advisor (05/2004 - 06/2006) The Sarina Russo Group


  • Klatt, B,R. (2012). Online Training: The Death of Learning
  • Klatt, B, R. (2007). Marketing in Small Business.
  • Klatt, B, R. (2007). Corporate Social Responsibilty in CSR Online
  • Klatt, B, R. (2007). Human Resources in Small Business in Business Management.


  • Australian Human Resource Institute
    Member 03/2007 - Current
  • Australian Institute of Management
    Member 04/2008 - Current
  • Business Enterprise Centre
    Honarary Member 06/2007 - Current
  • Australian Chamber of Commerce
    Member 06/2008 - Current

Teaching Experience

  • Diploma Business Management (Summer 2009)
    Kelly Colleges - Human Resources/Marketing
    All Human Resources subjects and Marketing (6 in total)
  • Diploma Business Marketing (Summer 2008)
    Kelly Colleges - Marketing
    All marketing related subjects
  • Certificate IV Small Business Management (Spring Current)
    Brisbane North TAFE - Small Business Management
    - Establish legal & risk management requirements of small business - Plan small business finances - Market the small business - Undertake small business planning - Coordinate implementation of customer service strategies - Build and maintain relationships with small business stakeholders - Monitor a safe workplace - Manage a small team


  • Human Resources in Small Business, 07/01/2009
    Human Resources importance in SME's in SE Asia
  • Training Need Analysis, 09/19/2008
    How to conduct effective TNA's within your organisation.
  • Marketing Profile, 08/06/2008
    How to profile the market and ensure that you have analysed the needs of customers.
  • Feasability Studies and R.O.I, 06/06/2008
    R.O.I on starting a business and ensuring that feasability studies are conducted efficiently.
  • Marketing in Small Business, 06/19/2007
    Marketing in SE Asia and Australia