FAST is a great tool for creating online surveys, especially if you use questions from their own database. Open ended questions are rather easy to create, but the creation of multiple choice or likert scale questions is more difficult because of the challenge of matching the question wording to the response choices. There is now a tooFast in beta format that I have not yet tested.
If you don't already have access to online survey tools, or want to ask more questions than is possible in Survey Monkey this seems to be a good option. The availability of the question database is very helpful for those need ideas about the types of topics about which feedback should/could be obtained, or who need help with wording.
fairly easy to use, and it seems to load pretty quickly via high speed internet.