Peer Review

Quality Tools and Templates - ASQ

Material Detail page

Reviewed:: Jan 7, 2021 by Business

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Ratings

Overall Rating:

Content Quality:

Effectiveness:

Ease of Use:

Overview:

This is a collection of quality tools available on the American Society for Quality (ASQ) website. There is also a link to an online quality glossary from ASQ. The different tools are alphabetized and available through live links on the main page Under the lists are sections that provide quality templates and XL tools, and quality tools for healthcare

The tools are arranged in an alphabetic order A-Z which is divided into

Quality tools
Downloadable quality templates and Excel tools
Quality tools resources
Quality glossary

The tools are given in the form of links from the website. The learner is able to collect and analyze data using these tools.

Type of Material:

Collection

Recommended Uses:

This can be used in class discussions, the basis for online discussion boards, homework, research, and for teams or individuals.

Technical Requirements:

Google Chrome Version 72.0.3626.109, Opera, Firefox

Adobe Reader version 19.010.20098

Quicktime 7.78.80.95

Java 8 Update 161

Adobe Flash 32.0.0.142

Identify Major Learning Goals:

to improve accuracy, compliance with applicable standards, and improve customer satisfaction.
to collect and analyze data using these tools
to documentize the processes.
to identify if there are any problems and find the root causes.
to bring in change with ease in a systematic way.
to standardize and coordinate steps for improvement.

Target Student Population:

This can be used at the upper level in an undergraduate program, in graduate programs, and for professionals involved in continuous improvement or total quality management.

Prerequisite Knowledge or Skills:

Users should have a foundational understanding of continuous improvement or total quality management to use the tools provided on this site.

Content Quality

Rating:

Strengths:

The material is very flexible and easy to use and understand by a beginner.
It gives basic inputs and gives a detailed overview of the material with various links connected to use and test.
It helps to upgrade learners’ knowledge and experience in using the tools. The quality tools can be used across such domains.
These quality tools are quite generic and can be applied to any condition
Definitions and explanations are provided for every item, including the templates.
Users can download directly from the site, look up definitions, and read the “how-to” instructions directly on the website.

Concerns:

This is a good resource but some advanced ones can be included into the list.
More resources are required as per changing world and expecting more from this website

Potential Effectiveness as a Teaching Tool

Rating:

Strengths:

This is a very effective teaching tool.
Material is made in such a way that students and teachers can easily navigate and learn with given concepts by using the tools given on the website.
The education community gets a good resource and idea about the tools and how to use them.
It is a teaching tool as well as a learning tool.
The site can be effective for both project management and continuous improvement/total quality management, as many of the tools are used in both disciplines.
If the user knows the name of the tool, it is extremely easy to find or download.

Concerns:

Without background knowledge of continuous improvement or total quality management, it may be difficult for the user to know what these tools are intended to do.

Ease of Use for Both Students and Faculty

Rating:

Strengths:

The material is very easy to navigate and it has a very nice outlook.
It has a very good The Key concepts are explained in a very nice way and students can recall the same easily. Various case studies are included in the tools so that students may get a live experience while going through it.
Everything is easy to find because the key topics are alphabetized; there is a glossary to explain definitions, and all the user needs to do is scroll down the page to find what’s needed.
This is very good as a single source for information on quality tools.

Concerns:

Some users may find it difficult as some of the tools are technical and students who lack subject knowledge or expertise may find it difficult to use it for the first time.
People without computer skills may also feel some difficulty.

Other Issues and Comments:

Basically, this is a very good tool both in terms of students and teachers which gives new ideas and effective tools to improve quality.

Creative Commons: