Quality Assurance for blended and online courses

2018-19 — Sonoma State University— Quality Assurance RFP

Proposal Summary: At Sonoma State University, we proposed to do the following: Offer SSU-developed Online and Blended Teaching Excellence Program (OBTEP) course in each regular semester going forward with increased number of faculty participants; Increase state support offerings from SSU to CSU Fully Online program; and Submit formal QLT external reviews from previous OBTEP participants; 

We were able to complete the following: Multiple previous participants are currently in process of QLT self-review with intent to submit for external review by Fall 2019. We continued to offer the OBTEP course for each semester this academic year, and increased number of participants from 6 - 11.  Three of our Spring participants will be running their newly developed online courses in Fall 2019 including QLT reviews to follow with intention to offer through CSU Fully Online.  

Campus QA Goals

Campus Goal for Quality Assurance

The main focus of our proposal was to enhance online teaching at Sonoma State and improve online quality course offerings. Continued funding to support the OBTEP for faculty facilitation and stipends for participants is needed. Additionally, evidence of ongoing succcesses will foster buy-in from department leadership.  Continuing to focus on increasing quality online course offerings meets the needs of our distance and working students in our diverse service locations.

  • Continued Growth of OBTEP
  • Increase online course offerings during fall and spring semesters at SSU
  • Increase CSU Fully Online Contributions
  • Continous engagement in QLT review process

Quality Assurance Lead(s)

  • Krista Altaker, PhD, MSN, RN, Assistant Professor of Nursing
  • Kristin Denver, PsyD, Senior Instructional Designer
  • Justin Lipp PhD, Faculty Center Director

Supporting Campus Partners

Faculty Center, School of International and Extended Education; Faculty Affairs, Information Technology, Disability Student Services, Provost, Current SSU Faculty and Staff subject matter experts.  

Campus Commitment Toward Sustainability of QA Efforts

  • Ongoing support for continued offerings of OBTEP
  • Graduation Initiative Support for increasing students' course accessibility, from Provost office.

Summary of Previous QA  Accomplishments

  • 2-day workshop introduction to QOLT (2016)
  • Hired Instructional Designer to build internal OBTEP course accessible to faculty on campus (2017)

Dissemination of QA Efforts— Conferences 

Quality Assurance Results

Training Completions - OBTEP COURSE 

SemesterParticipants (stipended)*
Spring 20186
Fall 20186
Spring 201911
*Some enrolled participants completed partial course requirements and did not receive stipend.

Course Peer Review and Course Certifications

As part of the OBTEP course, faculty participants receive benefit of peer feedback during course development, and as part of Campus-based QLT internal review after course is taught. 

Campus Reviewers
Noelia Franzen
Kristin Denver
Krista Altaker

Self & Internal Review
PHIL 302done
WGS 375done
LIBS 320Cdone
ENGL 314done
THAR 203pending
ANTH 340pending
CS 355pending
LIBS 336pending
COMS 301pending
COMS 240pending
AMCS 360pending
SSCI 499pending
BUS 491pending
EXED 800pending
ANTH 200pending

Student Quality Assurance Impact Research 

Increased access to quality courses for distance and working students who require flexibility and geographically available learning modalities represents decrease of barriers to graduation. Through the accumulation of completed QLT reviews as part of this process, we are building a body of evidence that reflects quality online and blended teaching. Student Evaluation of Teaching Effectivenesss surveys are conducted for each course and contribute some information regarding quality and success of online courses. 

Development of Campus QA Resources

Accessibility/UDL Efforts

  • Blackboard ALLY
  • Canvas Accessibility Tools
  • Partnership with DSS
  • UDL and Accessibliity content in OBTEP
  • UDL and Accessibliity workshops to be offered through Faculty Center in Fall 2019.

Next Steps for QA Efforts 

  • Maintain and Expand OBTEP
  • Contribute to Campus Policy Development that supports quality online teaching
  • Increase contributions to CSU Fully Online
  • ALLY - implementation in process