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 Quality Assurance at Cal State LA

2017 - 2018 Academic Year

Cal State LA

Proposal Summary:  At the Cal State LA campus, we proposed to contine the campus' hybrid development efforts.  We also aimed to get an additional 3 fully online courses QM certified, as well as get 5 hybrid/blended courses QM certified.  Funding was also requested to collect data from students and facutly in hybrid courses.   

MERLOT II
MERLOT is a collection of free and open online teaching, learning and faculty development services contributed and used by an international education community. The MERLOT collection of open resources spans across a wide variety of disciplines and education levels. What sets MERLOT apart is a combination of peer reviews, member comments, learning exercises and other valuable information and metadata associated with the materials.

Campus Need for Quality Assurance 

• Increase awareness of training, skills, and development needed to design and teach hybrid and fully online courses
  
• Increase the number of Quality Matters certified courses
• Leverage hybrid courses to assist with classroom capacity issues
• Increase awareness of accessibility issues around instructional materials in all course modalities
• Share CETL best practices in professional development conference presentations

Proposal Goals Based on Need

• Continue CETL's Hybrid Development Program
• Encourage others to utilize CETL's Road to Hybrid website for self-paced efforts
• Offer additional QM and QLT workshop grants to faculty
  
• Submit an additional 3 online and 5 hybrid courses for QM certification

Quality Assurance Lead

• Beverly Bondad-Brown, Director of Academic Technology
  

Supporting Campus Partners

• Catherine Haras, Senior Director, Center for Effective Teaching and Learning (CETL)
• Jeff Suarez-Grant, Instructional Designer
  
• Maria Fernandez, Instructional Designer
  
• Owynn Lancaster, Instructional Designer
  

Background on Quality Assurance Efforts 

Previous QA efforts include the following:

• A total of 56 faculty trained in CETL's Hybrid Development Program between Fall 2015 and Fall 2018
  
• Over 125 hybrid course sections offered between Fall 2015 and Fall 2018
  
• A total of 231 QA workshop training completions to date
  
• Development of a Hybrid Moodle Template aligned with the QM (and QLT) rubric standards
• 57 faculty who have completed CETL's TECH (Technology-Enhanced Certificate Holder) program which means they have completed at least 6 Moodle/ed tech (e.g., Turnitin, iClicker, Zoom) workshops.

CETL's new video on online course design

Tasks/Resources Completed 2017-2018

• Hybrid Development Program - Worked with a cohort of 20 faculty develop hybrid courses to be offered Fall 2018
  
• 25 faculty completed QM's Designing Your Blended Course
  
• 5 faculty completed additional QM workshops
• 3 QM-certified courses; 1 in the final stages
  
• QA Presentation: Help Drive Success for All Students Through LMS Course Templates, DET/CHE 2017
• Developed new video Faculty Reflections on Hybrid and Online Learning

New 2017-2018 QM Certified Courses

• Paul Narguizian, BIOL 4200  - Global Change (certified 12/12/17)
• Tye Jackson, Marketing 3100 - Principles of Marketing (certified 12/18/17)
  
• Portia Jackson-Preston, PH 4330 - Health Care Delivery Systems (certified 5/22/18)
  
• Ashley Munger, CHDV 3440 - Family Resources and Case Management (in final stages)

2017 -2018 Successes

• Succesful launch of the Canvas LMS to start Fall 2018
• Worked with 23 faculty to develop new Hybrid courses to be taught Fall 2018
• A Working Group launched to help address the accessibilty of instructional materials used in the LMS.
  
• Development of a new Hybrid/Online video that showcases the process for QA online course design.
  
• Developed a CETL work space for faculty to address any accessibility issues for their instructional materials.
• An additional 38 faculty completed CETL's TECH (Technology-Enhanced Certificate Holder) program which means they have completed at least 6 Moodle/ed tech (e.g., Turnitin, iClicker, Zoom) workshops.
  

2017-2018 QA Related Conference Presentations

Next Steps for Quality Assurance for 2018-2019

• As the campus migrates to the Canvas LMS: transition QA best practices to new Canvas workshops; develop a Canvas QA template; and add Canvas Commons content to share QA best practices across campus and with the large Canvas community.
• Develop a Fully Online Course Development Program to create 10 new fully online courses per semester
  
• Get another 3-5 already developed Hybrid courses through QM review