Peer Review

Change Management Thought Leadership Library | Prosci

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Reviewed:: Jul 23, 2021 by Business

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Ratings

Overall Rating:

Content Quality:

Effectiveness:

Ease of Use:

Overview:

This learning material is a collection of articles and tutorials explaining the characteristics of change management. It also explains best practices in change management. Prosci’a 11th Edition identifies (4) main parts, such as the current state of change management, change management application, roles in change management, and adapting and aligning change management. Each part is described in detail with thorough chapter examples and reports. The website is easy to follow, and the content is understandable. The site is a commercial site that provides consulting services to businesses. However, the resources listed above are free.

Type of Material:

Collection

Recommended Uses:

The website is a great supplement to explain and visibly illustrate the characteristics of change management topics.
An Organizational Behavior and Change course would complement the course deliveries for the students.
If an organization used this website as part of its employee orientation, it would offer practical examples related to the work environment.
There are many different possibilities with this collection, including but not limited to professional development, in-class discussions and lecture material, homework assignments, individual and team assignments.

Technical Requirements:

The MERLOT material can be accessed using a PC, MAC, iPAD, Apple, or Android phone. Be sure to enable audio to hear the videos that are included to give supplementary information. It can be viewed using the latest version of Internet Explorer, Chrome, Microsoft Edge, or Safari. The version will depend on your device and current usability of the WIFI connection.

Identify Major Learning Goals:

Learn about framework for managing the people side of change.
Understand the main components of the Prosci Methodology.
Apply the Prosci Methodology to become a Prosci Certified Change Practitioner.

Target Student Population:

The target population can be an undergraduate, college-level course in business and/or management.
The course content can be focused on individual and group behavioral theories that can help students to simulate what can happen in the workplace.
In organizations, employees can be exposed to the material in orientation or departmental or group workshops/seminars.

Prerequisite Knowledge or Skills:

No prerequisite is needed.
Basic computer skills, such as turning on the computer and logging on; typing on the keyboard; running programs from the Start Menu; understanding file extensions; managing the USB flash drives; using the Microsoft Office Suite; composing and sending email messages; computer security best practices; and logging off and shutting down the computer.

Content Quality

Rating:

Strengths:

The website was clear, concise, and easy to navigate.
Anyone who visits the website will gain knowledge about change management in a way to relate to individual needs and to an organization.
Having the links to various sub-topics provide interaction to explain the material.
Articles range from explaining what change management is to different aspects of change management, a manager’s role in change management, communication, best practices, and metrics as a few examples.

Concerns:

Several of the documents are related to the Prosci ADKAR Model, and since this is their website it’s a normal expectation that their documents would be presented. As a result, a few documents appear to be promotional pieces to some extent.
Research is not provided to support the contents of the documents.

Potential Effectiveness as a Teaching Tool

Rating:

Strengths:

Lots of opportunities for creating assignments for students
Definition of Change Management
Examples of change management relating to individuals, ie, resistance to change, change fatigue.
Examples of change management relating to organizations, ie, change capability, hybrid workplaces.
Helpful resources, ie, Blog, Articles, Webinars, Downloads, and Success Stories.
There is good, general information available that discusses multiple aspects of change management, including some reference to project management.

Concerns:

The website owner (Prosci) has a number of their documents, models and other items included that could possibly be interpreted as promotional material for their business.

Ease of Use for Both Students and Faculty

Rating:

Strengths:

The website was an easy read with an understanding of grammar and terms.
Some of the information can be downloaded for future use.
Having the capability to get email alerts is an incentive to stay engaged to the website.
The website includes a variety of topics that are all relevant to change management.

Concerns:

There is no research provided to support the positions of the documents and the owner of the website uses this library collection to share their own models and concepts.

Other Issues and Comments:

There is a cost associated with the Change Management Certification Program. However, there is no cost to read and view the change management information on the website.
Also, there is plenty of information on this website for one to register for the Virtual Instructor-Led Change Management Program, create a login to the portal, or just to read the material and/or view the videos.

Creative Commons: