An insurance firm is looking to upgrade its operating software system. They are faced with three alternatives, which are listed below. In this ‘role-play’ activity, you will play the role of either: IT manager (you would like a ‘manageable’ change) Finance manager (you want a great finance reporting fit) Marketing manager (you want a great marketing reporting fit) Human Resources manager (you want significant training tasks) Operations manager (you want minimal change)
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College Lower Division, College Upper Division
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