This book has been designed to provide a range of workplace scenarios that can be utilised for experiential learning covering difficult conversations, negotiation and mediation. The scenarios provide learners with the opportunity to engage in different role-plays and provide learners with the opportunity to reflect on their experience with reflective questions.
Type of Material:
Open (Access) Textbook
Recommended Uses:
Can be used in class
Can be assigned for homework
Can be assigned to groups
Provides opportunities for critical observation of peers' work.
Technical Requirements:
Edge, Chrome, Adobe PDF
Identify Major Learning Goals:
Apply course concepts to various workplace scenarios
Depending on the role play,
Learn how to navigate different conversations
Understand how to negotiate in business situations
Learn how to handle mediation
Target Student Population:
College Upper Division, Graduate School in Business or Management
Prerequisite Knowledge or Skills:
General understanding of the workplace; organizational behavior; general management
Content Quality
Rating:
Strengths:
Concepts, and models are real-life scenarios
The content is good and updated
Content is appropriate for role-plays
The content approach is excellent for learning and teaching.
Readers find the completeness of the content in addressing the topics of difficult conversations, negotiation, and mediation is good.
The structure and presentation effectively support the learning and application of strategies for navigating difficult conversations, negotiation, and mediation.
Concerns:
The book does not cover all aspects of navigating difficult conversations, negotiation, and mediation.
It is important to consult other sources to get a more comprehensive understanding of these topics.
Potential Effectiveness as a Teaching Tool
Rating:
Strengths:
Effective as the teaching-learning goals and their applications are identifiable.
This clarity can help educators and students align their efforts towards specific objectives.
It reinforces concepts
It is easy to integrate into the curriculum
Concerns:
The book may fail to actively engage all students or stimulate their interest in the subject matter, potentially leading to decreased motivation and participation in the learning process.
A lack of adaptability of the book may restrict its utility for diverse learning styles and preferences.
It's not useful to measure student learning
Ease of Use for Both Students and Faculty
Rating:
Strengths:
It is very easy to use with clear and consistent layout.
The book is easy to navigate and is working in good condition.
It provides practical guidance on how to navigate difficult conversations, negotiations, and mediation processes.
It covers topics such as understanding your strengths and weaknesses, building rapport, and developing effective communication skills
It has very clear instructions on the role play process and scenarios are engaging
Concerns:
None
Creative Commons:
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