This is a 15-module online adult education program on emotional intelligence development, based on Dr. Reuven Baron?s Emotional Quotient-Inventory (EQ-I) and its 15 factors. This is a self-directed and interactive learning and development experience that includes Stress Tolerance and 14 other emotional competencies that form one's emotional intelligence. The aim of the addEQ program is to grow one's emotional intelligence in order to develop extraordinary relationships characterized by trust, initiative, resilience and openness to change in one?s business and personal lives. Each module is structured on Dr. Rock?s book, The 7 Pillars of Visionary Leadership (co-authored with Dr. Michael Cox.). The 7 pillars highlight visioning, mapping, journeying, learning, mentoring, leading, and valuing. Each pillar is explained and there is an opportunity in each module to summarize one?s learning and insights using this 7 pillars metaphor and structure.
This is a commercial site, which requires a fee for use. However, the stress tolerance module is available to the public as a free demo and therefore is the subject of this review. The free module was impressive in that there was rich background information, reference materials, case studies, exercises and analysis.
Type of Material:
The module contains significant readings and narratives of the emotional intelligence variables in human and organizational behavior. These are accompanied by a collection of reference materials and related readings. The stress tolerance demo module included surveys, case studies and situational applications along with drill and practice exercises.
This should be used as a class supplement.
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Identify Major Learning Goals:
The goal is first, to educate the user about the impact of emotional intelligence on the quality of one's personal and professional lives and second, to teach the user how to develop one's emotional intelligence in order to live a more fulfilling life.
Target Student Population:
This concept and the accompanying information require experience and exposure to the concept of emotional intelligence and its application within organizations. This may limit its utility to undergraduate or community college student audiences. It is likely best suited for graduate level or workforce services and continuing education programs for practitioners in the field.
Prerequisite Knowledge or Skills:
In order to fully benefit from the material the user needs to have some experience working within an organization; therefore this may not be appropriate for the typical undergraduate student. Junior and senior level course work in management, psychology and/or organizational behavior and development will also be necessary.
The rich resource and reference material that accompanies this module and sources can be examined for academic quality. Summaries and narratives associated with the concept and applications are thorough with textual situations interwoven into the summaries allowing one to apply what is being learned. Each module has clearly defined learning objectives and outcomes with a variety of learning tools from straight text to case studies to exercises provided. It makes clear the links beyond the impact of stress on the individual to the effects of stress in the workplace.
The module is very text oriented. There is a great deal of information to read and digest with the emphasis more on application than on academic theories and concepts. The exercises completed by the readers, while accompanied by analysis, in most cases do not provide an analysis of individual response patterns ? the analysis is provided in general terms and the reader must make inferences about his or her own responses. It was expected that there would be more of a ?test and assess?orientation where the individual completing the modules would be assessed as to the particular module topic and then be provided with a score and information on how to become a more adept manager.
Potential Effectiveness as a Teaching Tool
There is a significant amount of information provided in the stress tolerance module. A review of this module would provide students with a clear understanding of the impact of stress on the individual and the organization as well as providing pointers on how to prevent an excessive amount of stress in one's personal and work lives.
The cost of access to the other modules limits the ability for instructors and students to fully assess their emotional intelligence. Additionally,
the time necessary to complete the entire program would likely be prohibitive in a standard semester. While the stress tolerance module can stand alone, the idea of the integrating concept of emotional intelligence is lost.
Ease of Use for Both Students and Faculty
This module contains thorough summaries and narrative on a current topic in the management literature, which is supported by reference materials resulting from engaging research. It provides a rich resource of related materials for one-stop inquiry.
The module is easy to follow; however, it is very long and in many cases could not be finished in one sitting. If one leaves the site and returns later it is difficult to find the point at which he or she left. It is also difficult to determine how far along one is in the process. Perhaps some discussion up front about the length of time it will take to complete the module would help in the time management process.
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