Peer Review

Conflict Resolution Style

Material Detail page

Reviewed:: Dec 29, 2003 by Health Sciences

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Ratings

Overall Rating:

Content Quality:

Effectiveness:

Ease of Use:

Overview:

This learning object is an animated slide presentation on Robert Maddux's conflict resolution model matrix.The site helps the student understand the process of conflict resolution and allows the student to write a short assignment that is sent to the instructor via email.

Type of Material:

The material is an animated slide presentation. The
presentation provides a mechanism for the student to complete an
exercise and submit to to their teacher via email.The site is student driven and movement through the material is student activated.

Recommended Uses:

This material might be used to supplement course learning
about conflict resolution and to enhance a presentation on conflict resolution

Technical Requirements:

The user must have Shockwave to view the slide
presentation.

Identify Major Learning Goals:

After viewing this presentation the learner should be able
to:

Define each of the five ways we resolve conflict.
Correlate how assertiveness and cooperation affect conflict
resolution
Analyze the way that conflict resolution style was used recently
by the learner.

Target Student Population:

The target student population could include:

High school and college students taking courses that include study
of conflict resolution styles, for example, health sciences and
management.
Participants in anger management classes.
Participants in parenting or marriage counseling classes.
Business seminars to analyze work situations

Prerequisite Knowledge or Skills:

Learners should have some basic knowledge about conflict
management terminology and settings.
Learners should be able to use a computer connected to the
Internet.

Content Quality

Rating:

Strengths:

The animation walks the learner through each conflict
resolution style
This is an accurate depiction of Maddux's model.
The strength of the site is the ability to use it in a variety of settings with a wide variety of audiences.

Concerns:

The author might consider including

a date that the site was last updated
Other references (print and URL's) related to the concept of
conflict resolution
The link to http://www.wisc-online.com/lrnobj/psycHR/PHR300/index.html
appears to be broken.

Potential Effectiveness as a Teaching Tool

Rating:

Strengths:

Although the animation is primarily text, it is very
engaging
The presentation provides examples that helps to illustrate
each of the conflict resolution styles
The presentation assists the learner to understand the ways
that cooperation and assertiveness affect conflict resolution
styles.
The site is easy to use and complete as designed, this site can be used easily by instructors to augment their course.

Concerns:

None

Ease of Use for Both Students and Faculty

Rating:

Strengths:

Navigation through the animation is intuitive through the use of arrows which allow the user to navigate forward and backward.The color and background graphics are used effectively to hold interest.

Concerns:

There is no information about the requirement for Shockwave on the primary link.

Other Issues and Comments:

This is a site that will be a handy addition to content that can be easily
accessed and used by faculty and students.

Creative Commons: