Course ePortfolio

Prerequisites: ENG 100 (First-Year Composition)

Corequisites: None

Advisories/Recommendations: None

Pedagogical Approach

None

Learning Outcomes

At the conclusion of this course, the student should be able to:

• Explain the elements of the communication process.
• Analyze how word selection and usage affects communication.
• Solve business communication problems through planning, problem solving, organizing, writing, listening and presenting techniques.
• Illustrate sensitivity to audience needs and desire, including cross-cultural situations.
• Plan, organize, write and revise letters, memos, emails, and reports suitable for a variety of business situations, including quantitative (e.g., accounting and finance) and business legal contexts.
• Plan and deliver individual or team oral-presentations for business meetings.
• Understand communication in an internationalization and globalization context.
• Identify a basic logical fallacy in an oral or written context.
• Select a proper delivery format—face-to-face v. electronic—and identify the strengths of each modality.
• Understand uses of social media and related Internet writing contexts.
• Adjust composition, prose, and rhetorical language use for optimal conciseness and clarity.
• Demonstrate an understanding of social etiquette applicable in a business environment.
• Be able to discern and appreciate the differences between primary sources and secondary sources.
• Demonstrate an understanding of the importance of original work, the role of proper citations and references, and the ability to avoid plagiarism of either a deliberate or inadvertent nature.

Assessment

• Exams are given periodically to monitor students' communication knowledge, understanding and skills.
• Instructor will provide detailed written feedback on all business letters, memos, emails, and reports, and on oral presentations.
• Final exam will be comprehensive and written.

Other Information

Prerequisite Course Number revised 10/8/2013 to reflect new numbering for English