What is Active Listening?
This is a free book offered by BookBoon.
Talking to other people one-to-one makes up a significant proportion of the total amount of communication that you are involved in each day. Active listening will reduce the chance of misunderstandings, help to solve problems, and allow you to take advantage of opportunities you may have previously missed. This eBook describes what active listening is and how it can make you a more effective...Show More