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Cool It! Anger Management & Conflict Resolution

Cool It! Anger Management & Conflict Resolution

This is a free book offered by BookBoon. Anger and conflict in the workplace – unless properly managed – can lead to untold damage both to the organisation and the individuals involved. For many people, conflict is something to be avoided at all costs. As a result, they may find themselves backing away from situations where they should ideally be taking control; and may even find their own situation or former neutrality compromised as a result. If any of this sounds familiar, or if you find yourself exposed to particular people, personalities or circumstances that make you wish you possessed the skills and tools to manage them better, then you will find everything you need in the following pages. This practical management toolkit will increase your knowledge of everything from the theory of... Show More
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