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OLC Quality Scorecard - Online Student Support

OLC Quality Scorecard - Online Student Support

The OLC Quality Scorecard for Online Student Support provides self-evaluation guidelines for institutions seeking to improve their services to online learners. This scorecard is a tool designed to assist persons interested in providing a high-quality online student experience to explore all the student services across the institution. The scorecard assists in the identification of gaps in services and provides a pathway to improve support services for online students. The companion guidebook gives additional information on the standards and best practices used by other institutions, to assist in this process. Developed out of a joint State University System of Florida and Florida College System initiative, the scorecard is an introspective look at 11 key areas of the institution. Admissions... Show More


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