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People stop thinking clearly when they are angry. Angry people tend to make up their minds about a situation right away, and then spend so much time focusing on how they feel and how the situation affects them that they forget to pay attention to anything else. You have a much better chance of keeping yourself under control if you can manage to keep your attention from turning completely inward towards your hurt and/or angry feelings, and instead keep yourself focused on understanding the situation you're faced with.

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