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Managing for Productivity in the Hospitality Industry

Managing for Productivity in the Hospitality Industry

The objectives of this book are twofold: to indicate how critical improved productivity
is to improving the bottom line, and to show how productivity improvement programs
can be designed and implemented.

The book takes a practical approach, dealing with the basic problem: "What is
productivity and how do I, as a line manager, improve it within my operation?" Four
key questions determine the book's structure.

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