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Aravind, The MacDonald´s of Health Organizations

The multimedia case studies Lean Practices in the service industry. Specifically, in an eye care organization. Through interactive graphs, videos and the help of a process simulation the comprehension of certain concepts such as process capacity or system variability is much easier. It is a good tool to help understand how a Lean system works in a a service industry such as a health organization....

Keywords:: Just in Time, Lean Operations, Aravind, Lean manufacturing, NGO, Health services, Eyecare, Lean Practices, Ophthalmology, non-profit company, Operations Management

Disciplines:

Business / Management / Production and Oper Mgnt

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More about this material

Material Type:: Case Study
Date Added to MERLOT:: July 17, 2012
Date Modified in MERLOT:: July 17, 2012
Authors:: Juan Pons, IE Business School
Stephan Pahls, IE Business School
Angel Diaz, IE Business School
Submitter:: Martin Rodriguez
Primary Audience:: College General Ed, College Upper Division, Graduate School, Professional
Technical Format:: Website

Mobile Compatibility:: Not specified at this time
Language:: English
Cost Involved:: No
Source Code Available:: Unknown
Creative Commons:: This work is licensed under a Attribution-NonCommercial-NoDerivs 3.0 Spain