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Palm Beach County Ballot Design [2000]: Why Usability Testing Matters

Palm Beach County Ballot Design [2000]: Why Usability Testing Matters

The 2000 U.S. Presidential race was so close that some Democratic Party officials think a hard-to-use Florida ballot may have unfairly decided the presidency. This handout describes how usability testing might have averted the confusion following the election.
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Benjamin Rice
Benjamin Rice (Student)
15 years ago
This is a great site for someone who dosen't quite understand the need for
usability testing. Very interesting, good read.