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"Words Matter - Guidelines on Using Inclusive Language in the Workplace" icon

Words Matter - Guidelines on Using Inclusive Language in the Workplace

Inclusive language is language that is free from words, phrases or tones that reflect prejudiced, stereotyped or discriminatory views of particular people or groups. It is also language that does not deliberately or inadvertently exclude people from feeling accepted. The use of inclusive language plays an important role in promoting higher employee engagement, superior customer service and increased productivity—all important...

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