Material Detail

'This book teaches a powerful blend of the two most crucial conversation skills, empathy and assertiveness. We all have these skills to some degree, or at least the potential for them. They are in our genes. They may have gone rusty or been blunted by life’s experiences but they are recoverable. The book aims to help you recover them. It is a how-do-you-actually-say-it book, packed with clear guidelines and examples you can apply to your own difficult conversations.'

*NOTE: Can read for free for 30 days. Otherwise, cost is $8.99. Join for $5.99 per month.

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