Member Profile

Julie Hays

Title:: Assistant Professor of Management

Primary Discipline:: Business / Management / Production and Oper Mgnt

Email:: jmhays@stthomas.edu
Website:: http://www.stthomas.edu/management/Faculty/julie_hays.htm
Social Media Connections:

Member Type:: Faculty
Last Login:: August 13, 2007
Member Since:: July 22, 2003

Contributions

Submitted Materials (4) submitted materials
Authored Materials
Learning Exercises
Bookmark Collections (1) Bookmark Collections
Course ePortfolios
Content Builder Materials

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Members from Julie’s institution

Unknown

Materials from Julie’s discipline

Business / ... / Production and Oper Mgnt

Members in Julie’s discipline

Business / ... / Production and Oper Mgnt

Skills & Interests

Business / Management (Expert)
Service operations, particularly healthcare operations.
Business / Management / Production and Oper Mgnt (Advanced)

Associations

NAHQ
member 10/2006 – Current
Decision Sciences
member 10/2003 – Current
APICS
member 10/2000 – Current

Education History

PhD Operations and Management Science (11/1999)
Carlson School of Business, University of Minnesota
MBA (05/1982)
College of St. Thomas
BsChEn (06/1976)
University of Minnesota

Publications

Gaffney, Robert L. and Julie M. Hays. (in press). "Sweet" Control Charts and Process Capability in Decision Sciences Journal of Innovative Education. (in press).
Hays, Julie M. and Arthur V. Hill. (in press). Service Guarantee Strength: The Key to Service Quality in Journal of Operations Management. (in press).
Hays, Julie M., Sharon K. Gibson, Kathryn L. Combs, Jane Saly, and John T. Wendt. (2007). Enhancing Curriculum and Delivery: Linking Assessment to Learning Objectives in Assessment & Evaluation in Higher Education. (13, 1, in press).

Teaching Experience

Management of Organizations/Processes (Current)
- University of St. Thomas – Business Operations Management
- Undergraduate introduction to managment and operations management.
Materials Management (Current)
- University of St. Thomas – Business Operations Management
- Undergraduate upper division operations management course focusing on supply chain management.
Decision Analyses (Current)
- University of St. Thomas – Business Statistics
- MBA business statistics

Honors & Awards

Juran Fellows Program (09/1998)
$10,000 award winner

Positions

Associate Professor (09/2006 – Current) University of St. Thomas
Assistant Professor (09/2001 – 08/2006) University of St. Thomas