Member Profile

Julie Hays
Contributions
- Submitted Materials (4) submitted materials
- Authored Materials
- Learning Exercises
- Bookmark Collections (1) Bookmark Collections
- Course ePortfolios
- Content Builder Materials
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Members from Julie’s institution
Materials from Julie’s discipline
Members in Julie’s discipline
Skills & Interests
-
Business / Management
(Expert)
Service operations, particularly healthcare operations. - Business / Management / Production and Oper Mgnt (Advanced)
Associations
- NAHQ
member 10/2006 – Current - Decision Sciences
member 10/2003 – Current - APICS
member 10/2000 – Current
Education History
- PhD Operations and Management Science (11/1999)
Carlson School of Business, University of Minnesota - MBA (05/1982)
College of St. Thomas - BsChEn (06/1976)
University of Minnesota
Publications
- Gaffney, Robert L. and Julie M. Hays. (in press). "Sweet" Control Charts and Process Capability in Decision Sciences Journal of Innovative Education. (in press).
- Hays, Julie M. and Arthur V. Hill. (in press). Service Guarantee Strength: The Key to Service Quality in Journal of Operations Management. (in press).
- Hays, Julie M., Sharon K. Gibson, Kathryn L. Combs, Jane Saly, and John T. Wendt. (2007). Enhancing Curriculum and Delivery: Linking Assessment to Learning Objectives in Assessment & Evaluation in Higher Education. (13, 1, in press).
Teaching Experience
-
Management of Organizations/Processes
(Current)
- University of St. Thomas – Business Operations Management
- Undergraduate introduction to managment and operations management.
-
Materials Management
(Current)
- University of St. Thomas – Business Operations Management
- Undergraduate upper division operations management course focusing on supply chain management.
-
Decision Analyses
(Current)
- University of St. Thomas – Business Statistics
- MBA business statistics
Honors & Awards
- Juran Fellows Program (09/1998)
$10,000 award winner
Positions
- Associate Professor (09/2006 – Current) University of St. Thomas
- Assistant Professor (09/2001 – 08/2006) University of St. Thomas