Bookmark Collection

CRM

CRM Reading Materials

Date Added to MERLOT:: January 7, 2007
Created by:: Ali Shawki Ahmed Shawki
License:

Collection Content

Six Ways to Make Sure Your Customers Love Your Company (Tutorial)
Connecting CRM systems for better customer service (Reference Material)
"17 Rules of the Road for CRM" (Tutorial)
Aberdeen Group Market Alerts (Reference Material)
QuickMBA/Marketing (Reference Material)