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Material Detail

Six Ways to Make Sure Your Customers Love Your Company

Six Ways to Make Sure Your Customers Love Your Company

Everyone knows that a great customer experience is critical. Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive exceptional customer experiences.
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More about this material

Material Type:
Tutorial
Date Added to MERLOT:
January 12, 2007
Date Modified in MERLOT:
January 16, 2018
Author:
RightNow Technologies, Inc.
Submitter:
Ali Shawki Ahmed Shawki
Primary Audience:
College General Ed, College Lower Division
Technical Format:
Website
Mobile Compatibility:
Not specified at this time
Technical Requirements:
pdf
Language:
English
Cost Involved:
no
Source Code Available:
unknown
Accessibility Information Available:
Unknown
Creative Commons:
no

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