How to Develop Emotional Intelligence
This is a free book offered by BookBoon.
This eBook explains how to develop your personal and social competencies using the reflective cycle technique. This simple six-stage process can help you to develop your emotional intelligence and become a more effective manager.
You will learn:
- What behaviors are involved in each of the four competencies that make up EQ
- How to examine your own behaviors in each area honestly and objectively
- How to use the reflective cycle technique to boost your own emotional intelligence
- How emotional intelligence can make team leadership easier and more effective
- How it can be applied to change management situations and to resolving conflicts