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Virtual World Irate Customer Retail Sales Training Demo

This is a virtual world video that illustrates how virtual worlds can be used in training, in this case a retail salesperson encounters an irate customer and does not handle it well.
Keyword:
virtual world, second life
Disciplines:
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More about this material

Material Type:
Presentation
Date Added to MERLOT:
February 11, 2008
Date Modified in MERLOT:
October 28, 2010
Author:
 
Submitter:
Cathy Swift
Primary Audience:
College General Ed, College Lower Division, College Upper Division
Technical Format:
Video
Mobile Compatibility:
Not specified at this time
Language:
English
Cost Involved:
No
Source Code Available:
Unknown
Accessibility Information Available:
Unknown
Creative Commons:
No

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