Material Detail

Culture of Safety Part III - Why Do Things Go Wrong

Culture of Safety Part III - Why Do Things Go Wrong

This lesson is part of a series designed to grasp the Culture of Safety evolving in healthcare. Students will answer questions and interact with graphics to understand the objectives defined. Part III explains the complexity of nursing work and how it relates to a culture of safety.

Learners will be able to:

  • Explain the significance of complex adaptive systems to a healthcare culture of safety;
  • Summarize the factors that make nursing work complex;
  • Explain the influence of human performance factors on nursing work;
  • Use the Swiss Cheese Model to demonstrate how errors occur; and
  • Demonstrate how the complexity of health care organizations and nursing work can interact with human performance factors to produce errors.


  • Editor Reviews
  • User Rating
  • Comments
  • Learning Exercises
  • Bookmark Collections (2) Bookmark Collections
  • Course ePortfolios
  • Accessibility Info

More about this material


Log in to participate in the discussions or sign up if you are not already a MERLOT member.