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"People Development & Teamwork" icon

People Development & Teamwork

People are a fundamental building block of any TQM organisation. The only point at which true responsibility for quality can lie is with the person or group actually doing the job or carrying out the process. The complexity of most of the processes in an organisation places them beyond the control of any one individual, and the only efficient way to tackle process improvement or re-design is through the use of teamwork.

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